Welcome to Pickleball Tours Portugal! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, https://www.pickleballtoursportugal.com/, and use our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

1. Personal Information:

   • Contact Information: Name, email address, phone number, and address.

   • Booking Information: Details related to your tour booking, including travel dates, preferences, and payment information.

   • Communication: Records of your communications with us, including emails and phone calls.

2. Non-Personal Information:

   • Usage Data: Information about how you use our website, including IP address, browser type, operating system, and pages visited.

   • Cookies: Small data files stored on your device that help us improve your website experience. You can control cookie settings through your browser.

How We Use Your Information

We use your information for the following purposes:

1. To Provide and Manage Our Services:

   • Process and confirm your bookings.

   • Communicate with you regarding your tour and respond to inquiries.

   • Provide customer support and address any issues.

2. To Improve Our Website and Services:

   • Analyze usage data to enhance user experience and website functionality.

   • Customize content and offers to better suit your preferences.

3. For Marketing and Communication:

   • Send you promotional materials and newsletters (you can opt-out at any time).

   • Inform you about special offers, updates, and new services.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information:

• Encryption: Sensitive data, such as payment information, is encrypted using secure socket layer (SSL) technology.

• Access Controls: Access to your personal information is restricted to authorized personnel only.

• Regular Security Reviews: We regularly review and update our security practices to protect your data from unauthorized access, use, or disclosure.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.

• Legal Requirements: We may release your information when required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.

• Update Your Information: Correct or update your personal information if it is inaccurate or incomplete.

• Delete Your Information: Request the deletion of your personal information, subject to certain legal exceptions.

• Object to Processing: Object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us via the form or below at:

• Email: pickleballtoursportugal@gmail.com

• Phone: +351 919 267 952

By using our website and services, you consent to the terms of this privacy policy. Thank you for trusting Pickleball Tours Portugal with your personal information. We are committed to ensuring your privacy and providing you with a secure and enjoyable experience.